Privacy & Cookies Policy

Privacy Policy

At Solve IT our policy is to always safeguard to the highest level any information we hold about our customers.

We only collect information on our website, eg: name, email and any other information that you decide to include in the message box on our contact form. We only use this information to respond to your query, unless otherwise instructed.

We will only hold your data on our systems for as long as we provide you with a service or for as long as it is necessary in accordance with the law.

We will always seek your permission before sharing your information with a third party.

We will never sell your personal data to third parties for marketing or advertising purposes.

We take reasonable measures to protect personal information from unauthorised access. No method of transmitting information over the Internet or storing information is completely secure so we cannot guarantee the absolute security of your personal information, but we assure you that we do what we reasonably can in order to protect it.

You have the right to ask us to access, edit, remove or stop using your personal data if there is no need for us to keep it. Please contact info@wecansolve.co.uk for more details.

Cookie Policy

We use a number of different cookies on our site. For more useful information about cookies, including how to delete or block cookies, we recommend you visit http://www.aboutcookies.org.

The list below describes the cookies we use on this site and what we use them for. Currently we have an ‘implied consent’ policy so we assume you are happy with this usage. If you are not happy, then you should either not use our website, or you should delete the cookies if you have visited the website. You could also browse the website using anonymous usage setting in your browser (“InPrivate” for Internet Explorer/Edge, “Incognito” in Chrome, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

Website Performance Tracking: Our website is powered by GoDaddy’s Website Builder. We allow GoDaddy to place analytics cookies on our visitors' browsers to learn more and track our website's performance.

Google Analytics: Our website uses Google Analytics to collect information about visitor behaviour. Google Analytics stores information which might include pages you visit, how long you are on the website, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our website and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name) so it cannot be used to identify who you are. You can find out more about Google’s policy privacy in regards to analytics service by visiting https://www.google.com/analytics/learn/privacy.html?hl=en-GB

Third Party Cookies

These are cookies set on your device by external websites whose services are used on this site. Cookies are currently used by YouTube on different pages, where YouTube videos are embedded. They use scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing on our website and all around the internet.

You should check the respective policies of these sites to see exactly how they use your information and to find out how to opt out, or delete, such information.